Skillforce Amazon Assistant Tasks

Product Research: Identifying profitable items from retailers or wholesalers. We can also help to identify private label opportunities.

Keepa Analysis: Our team are fully trained to analyse Keepa. An important part of the research process used to identify suitable items for resale

Customer service: We will answer and deal with all of your customers queries in the Amazon messaging system. We also offer telecom reps if necessary.

Stock Management: Effectively managing stock levels through relevant tools and applications. With this we help you minimise overstock or out of stock situations.

Account Management: Our Amazon account managers provide oversight on important account issues. Effective in dealing with any account health issues and policy updates.

Appeal Service: We offer a full-time appeal service for dealing with any A-Z claims and chargeback claims. We also provide an appeal service for suspended accounts and ASINs. Click here to apply.

Supplier Research: Our team will identify and reach out to potential brands, distributors and suppliers. Additionally we communicate with and maintain relations with these suppliers.

Team Leader: Our qualified team leaders will oversee and guide your team on a daily basis to reach your business goals.

Order Processing: We will fulfill and process orders from your suppliers when advised. This includes dispatching orders and adding tracking numbers.

Listing Creation: We create new listings on Amazon, using SEO to optimize your results. This includes writing compelling product descriptions, setting competitive prices, and updating product details

Marketing and Ads: We create and monitor PPC campaigns. Our team can also promote your products through social media channels if necessary.

Returns and Refunds: Handling return requests, processing refunds, and managing customer returns in accordance with Amazon policies.

Competitor Analysis: We will identify and analyse your top competitors. Giving you insights on where to gain and advantage.